Commonwealth Home Support Program

Occupational therapy
Nursing support
Group exercise program

What is the Commonwealth Home Support Program?

The Commonwealth Home Support Program (CHSP) is an entry level, in-home support program for older people who need assistance and services to live independently and safely at home. These services might also be suitable if you have had a setback and need support for a brief time to help you get back on your feet.

Helping you maintain your wellbeing and independence

Are you recovering from an operation, a recent fall, or have ongoing health or mobility issues? At Royal Freemasons, we provide nursing and a selection of allied health services through CHSP to help you maintain your wellbeing so you can continue living independently

We offer these services in the eastern and southern suburbs of Melbourne.

Mid adult nurse helping senior woman walk at nursing home

Our CHSP services


Our qualified and compassionate nursing staff will come to your home and provide short-term support with:

  • wound care and management
  • short-term medication management
  • general clinical assessments (for example, continence assessments)
  • general health and treatment education to help you manage your health.

Occupational therapy (OT)

Our occupational therapist (OT) will visit you to discuss how you are managing everyday activities at home and in the community. After a thorough assessment of your home environment, the OT will recommend and organise equipment, strategies and modifications (such as rail grabs or ramps) to help you to live safely and independently at home. 

Group exercise program

Held in our Wellness Centre in the heart of Melbourne, our group exercise program will help you build strength and mobility.

A physiotherapist will first assess your strength, movement and balance and then provide a tailored exercise program to improve your mobility. They will also undertake regular reviews of your program and make the right adjustments to enhance your recovery.

Our group exercise programs are held every week.

Pricing and fees

While these services are mainly subsidised through the CHSP, we may charge a small fee and pricing is flexible depending on individual circumstances.

Am I eligible to receive CHSP funding?

Basic eligibility for Australian Government-funded services requires that you are:

  • Aged 65 or more years old, or 50 years or more for Aboriginal and Torres Strait Islander people
  • Still living at home
  • Having greater difficulty with daily living and in need for help to continue to live independently
Female home carer supporting old woman to stand up from the armchair at care home

How to apply for CHSP funding

Step 1: Check your eligibility and apply
First, check your eligibility against our listed criteria and then apply for the Commonwealth Home Support Programme through the Government’s My Aged Care service. Either:

Our friendly Customer Care team are also available to discuss your needs at any stage.

Step 2: Aged Care Assessment
You will then be contacted by telephone for a confidential discussion with an approved My Aged Care assessor, who will ask you a couple of questions.

Your answers will help them determine your suitability for the program and the right level of support for your needs. Should you require greater support, they may then direct you to a Home Care Package.

The assessor may then lock in a suitable time for them to visit you where you live. You are able to have a family member or friend present if you want or need to.

If you’re approved at this meeting, you’ll be given a unique referral code/s that you are able to use to access services in Step 3.

Step 3: Access care and support services
Almost there! You can now start organising any eligible services through Royal Freemasons and other relevant providers.

Our friendly and supportive team will sit down with you and/or your family to understand your needs and the goals that are most important to you. We will also outline any costs associated with our services.

Enquire today

Find out more about our CHSP services.

Call us
1800 756 091

or enter your details below and a member of our team will get in touch.

Why choose Royal Freemasons?


Consistent staff who know and understand you

You’ll see the same friendly faces every day, enabling us to better understand your needs, choices, goals and stories. We build personalised relationships with you and your loved ones, becoming an extended part of your family.


Making every day your best day

Throughout all aspects of our service delivery – from practical care to your daily activities, your specific choices are top of mind – all provided with a caring, timely and effective approach so that every day can be a great one.


Fostering connection and community

We understand the important of meaningful connections – every one of our locations and services strives to foster and drive community relationships so you can experience true sense of belonging.


A full spectrum of tailored services

Whatever your care needs are, we can meet them with our full suite of care services including retirement and independent living, home care, residential aged care,  dementia-specific care, aged care respite, transition care, wellness services and palliative care.


We’re driven for you, by people like you

As a registered non-profit organisation, any profits received are invested back into care and service delivery so we can continue to meet your needs in a sustainable way.


150 years of experience and understanding

Since 1867, caring for Victorians that may need a little a bit more support to live their best day in continue to live secure, dignified and rewarding lives.